Car Loft wants everyone to be able to shop for a vehicle on this website, including people who use a keyboard instead of a mouse, a screen reader, voice control, magnification or a switch device. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.
What we do
- Every page can be used with a keyboard alone. A “Skip to content” link is the first stop, and the keyboard focus is always visible.
- Dialogs (menu, filters, photo viewer, assistant) keep keyboard focus inside while they are open, close with the Escape key and return you to where you were.
- Headings, landmarks, labels and descriptions let screen readers follow each page. Forms name every field, explain what is required, and list any problems in a summary that takes focus, with links to the fields.
- Changes that happen without a page load (saving a vehicle, new search results, form status) are announced politely to assistive technology.
- Text and controls meet AA contrast in light and dark modes. Touch targets are large, and the layout reflows to a 320 pixel wide screen without sideways scrolling.
- Animation respects the “reduce motion” setting of your device: the home page shows a still image instead.
- Prices and key facts are real text, never pictures of text. Zooming the page up to 400% is supported.
How we check
Before each release we run automated accessibility tests (axe-core) on every kind of page and on the states you can open from them (menus, filters, photo viewer, forms with errors, forms after sending, the assistant), in light and dark mode on a phone and on a desktop. We also run scripted keyboard tests that press the real keys, and check that the pages still work at 320 pixels wide.
A review by a person using a screen reader is planned and has not been completed yet. Automated checks find only part of the problems, so please tell us what you find.
Known limits
- Vehicle photos come from our dealership system. Their descriptions are generated from the vehicle year, make, model and photo number, so they do not describe what each photo shows. Ask us and we will describe any photo.
- Some tools are provided by other companies and are outside our control: the payment estimator provided by our lender partner (it opens only when you choose it, and a built-in estimate is offered if it is unavailable), and the credit application and pre-qualification pages. If one of them does not work for you, we can take the details by phone or message and help you directly.
Tell us about a problem
If something on this site is hard to use, or you need information in another format, please tell us what page you were on and what happened. We will help you directly and work on a fix. We aim to reply within two business days.
- Phone: 540-377-4100
- Text message: 540-377-4100
- Email: carloftva@gmail.com
- In person or by post: Car Loft, 4300 Lafayette Boulevard, Fredericksburg, VA 22408
- Or use the form on the contact page.
This statement was last reviewed on October 17, 2026.